FAQ

ORDER

All orders are custom made in the US. All orders do not go into production without full advance payment by the customer.

 

SECURE PAYMENT METHOD

We accept Visa, MasterCard, Discover and American Express. We do not accept personal  checks or money orders. Full payment is due before any order is processed and produced. 

 

RETURNS + EXCHANGES

Due to the custom nature of our products all sales are final. If there is an issue with size or quality or if you have a specific question please email us at Info@SehtiNa.com.

 

SHIPPING + DEILVERY

All items are made-to-order and will ship within 14-21 days of purchase unless noted otherwise.  Domestic shipping is a $10 flat rate with signature confirmation.  Shipments are made via USPS Priority and usually take 2-3 days for receipt within the continental US. If you need your order sooner please email us at info@SehtiNa.com and we will do our best to accommodate your request. International shipments are $20 and are also sent USPS Priority.  International shipments usually take about 7-14 days for receipt depending on the country.

 

Please contact us at info@SehtiNa.com if you prefer a different method of shipment.

 

We do not responsible for lost or stolen packages or for items not received due to an incorrect shipping address. Should you choose not to sign for your package please be aware Sehti Na is not liable for lost shipments when tracking indicates it has been delivered. Sehti Na is not responsible for the delayed delivery of packages due to the customer not being available for signature upon arrival, or due to any unforeseen weather or technical issue within the shipping company. If your package is sent back to Sehti Na for any of these reasons, you will be subject to paying for the re-shipment of your order.

 

Sehti Na is not responsible for any additional taxes or duties associated with international deliveries. Sehti Na is not responsible for delayed delivery of packages due to customs or weather related issues.

 

PRIVACY POLICY

We are committed to making your Web Site experience excellent. Your privacy and security is our first priority. This privacy policy is intended to outline how we use and secure your personal information. Any customer information will not be shared or made accessible to any entity other than Sehti Na LLC. Personal information received when you register, update an account, shop online or request information is safely stored and will remain strictly confidential.

 

INTELLECTUAL PROPERTY

You agree and acknowledge that any intellectual property displayed on the Site, including, but not limited to, Sehti Na, graphics and other information and any third party intellectual property is the sole and exclusive intellectual property of Sehti Na and shall not be copied, reproduced, displayed, used, sold or otherwise distributed without the express prior written consent of Sehti Na. Sehti Na ® is a registered trademark of Sehti Na LLC. Sehti Na LLC. reserves all rights with regard to the Sehti Na®

 

For all Inquiries, please contact

info@SehtiNa.com